Did you know that DVA…

30th August 2012

… does not accept financial responsibility for gym membership under its treatment arrangements for Gold and White Cardholders?

You cannot state that “you may receive free exercise program as well as provision of a free gym membership on referral”, this is incorrect and misleading.

DVA provider guidelines state that, “All consultation fees for exercise physiology services include entry fees for gyms where this is required to access the exercise physiologist”, Notes for allied health providers, Section 2(f) – Exercise Physiologists, p.g. 3. This entry fee is only applicable for accessing the AEP service on that particular day.

If you work from a fitness centre and the facility wishes to offer veterans a complimentary gym membership for a period of time to access the facility on days other than seeing a health professional for clinical treatment, it must be clearly communicated that this business initiative is not related to the referral of veterans for clinical treatment or allied health service delivery. A reminder that DVA does also not accept financial responsibility