Live Chat with Q&A: Medical Negligence Claims vs Complaints

Live Chat with Q&A: Medical Negligence Claims vs Complaints

Live Chat with Q&A: Medical Negligence Claims vs Complaints

This session is designed to give practitioners an insight into the differences between compensation claims and medical complaints, provide examples of the two, and give practical everyday hints, tips and tricks for practitioners.

with Maurice Blackburn Lawyers, Anna Sullivan

Anna Sullivan is a medical negligence lawyer at Maurice Blackburn, practicing in both the Qld and the NT. Anna has been with Maurice Blackburn Lawyers since 2017, working primarily in medical negligence law, and has seen the first-hand difference that compensation can make to clients and their families during some of the most difficult times in their lives. 

Having grown up in country New South Wales, Anna knows that injured people in remote and regional areas can feel isolated and overwhelmed when seeking legal services. She knows the importance of tailoring her advice and her approach for each and every client, to ensure the process is easy to understand and the most favourable outcome is achieved. 

Anna is a member of the Australian Lawyers Alliance, the Queensland Law Society, the Far North Medical and Legal Society Inc, the Medico-Legal Society of Queensland and the Women Lawyers Alliance of Queensland. 


Wednesday, 13 September 2023
12:00pm - 1:00pm AEST
Please note, the times listed are in Australian Eastern Standard Time. 
Your local time will be: 
ACT:         12:00pm - 1:00pm
NSW:    12:00pm - 1:00pm 
NT:        11:30am - 12:30pm 
QLD:    12:00pm - 1:00pm 
SA:    11:30am - 12:30pm 
TAS:    12:00pm - 1:00pm 
VIC:     12:00pm - 1:00pm  
WA:    10:00am - 11:00am

Available to

ESSA Members only
Please see terms & conditions for registration type definitions.

Member Rates


Access to Learning Activity

You will be provided information on how to access this learning activity within your registration confirmation email.


After signing into your ESSA profile, select the blue "Register Now" button 

If you do not have an ESSA profile, follow the below prompts to create a new account:

  1. click on 'Sign In' found on top menu bar
  2. click on 'create a new account' within sign-in section
  3. complete the information, select save and follow the prompts
  4. If you have any queries, please contact ESSA via phone +61 7 3171 3335, or email [email protected] 

Registration for this learning activity will close at 10:00am AEST on Wednesday, 13 September 2023

CPD Points

This is an ESSA learning activity eligible for ESSA CPD Points under Further Education with a completed self-assessment tool. To claim CPD points (1 point per learning hour) you will be required to upload the completed self-assessment tool to your electronic logbook. 


  • All accredited persons, regardless of any learning activity completed/ attended must refer to their accreditation’s Scope of Practice/Standards, and only treat/practice within the same.  
  • ESSA confirms that at the date of release, this learning activity meets the requirements of the ESSA Continuing Professional Development Points Guidelines. The information contained in this learning activity is of a general nature only, and while every effort and care has been taken to ensure that all representations are accurate as at the date of its release, ESSA accepts no legal liability for any loss or damage suffered as a result of any information provided in this learning activity. 
  • ESSA recommends that its members seek appropriate independent professional advice specific to their particular purposes and circumstances (including the provision of medical advice to patients) before relying on it. 
    All learning activity logistics are correct at time of publication. Subject to change at anytime without notice.