Information about coronavirus (COVID-19)

Updated: 25 March 2020 @ 10.00am AEST  

Member FAQs

We are collating a number of FAQs from ESSA Members and Accredited Professionals in one central location. If you have any questions, please email

We cover:
  • CPR and First Aid
  • CPD Point Requirements
  • Insurance

CPR and First Aid
ESSA accreditation will remain valid for accredited professionals who do not hold current CPR and First Aid qualifications until 30 September 2020. ESSA encourages accredited professionals to obtain these qualifications as soon as practicably possible. If COVID-19 is still having an impact on services at 30 September 2020, this deadline will be reviewed and communicated.

ESSA’s insurance partner, Guild Insurance, has confirmed that the above circumstances will not affect insurance validity until the deadline of 30 September 2020. If the deadline requires extension, this will be negotiated with Guild and communicated accordingly. If you are an ESSA accredited professional without current First Aid and CPR qualifications and are not insured with Guild Insurance, ESSA recommends you contact your insurer to advise of your current circumstances and to confirm insurance implications directly.

CPD Point Requirements
ESSA’s CPD point requirements are based on the minimum professional standards for ongoing learning, and as such the 20 CPD point requirement will not be reduced for 2020. Full information regarding CPD point requirements, including the guidelines and policy can be found on our website ESSA > Professional Development > Continuing Professional Development (CPD) Points Guidelines.

However, ESSA understands that accredited professionals will be impacted by COVID-19 and have compiled tips in this downloadable fact sheet on how to earn the required 20 CPD points in 2020.

Business Insurance: Please contact your insurance provider if you have questions about your business cover.

Telehealth Insurance: Guild Insurance recognises telehealth as an accepted service modality for all Guild insured policy holders. No income thresholds apply for Guild policy holders. If you're not covered by Guild, please contact your provider in relation to telehealth cover.

Free ESSA Student Member Insurance: Are ESSA student members with cover under the free ESSA student insurance policy covered for practicum via online platforms or telephone? Yes. Any ESSA student member with cover under the free ESSA student insurance policy will be covered, as long as the student is 100% supervised by a qualified practitioner – whether virtually, on the phone, or in person.