The Client Education Playbook Webinar

The Client Education Playbook Webinar

The Client Education Playbook Webinar

From cardiac rehab and diabetes management, to increasing mobility and functional independence, evidence shows that health focused education sessions can play a valuable role in helping clients improve their quality of life. In fact, programs that include exercise along with an education component, as opposed to exercise alone, have been shown to be more effective in many settings. 

The ability to effectively educate clients is an important skill for exercise professionals to have, and the practice of incorporating education into programs is becoming more and more common. 

However, evidence shows that education delivered by health professionals can often be sub-optimal. Education delivered in ways that don’t match instructional design principles, or that are strong on research but weak on engagement, can miss the mark from the client’s perspective.

In this webinar you’ll learn practical strategies for designing and delivering education to clients in ways that work. 

Topics covered include how to: 
- Create a well-balanced session plan
- Use specific educational techniques to increase engagement and rapport with clients 
- Deliver education to clients in different settings (including in groups)

If you’re in the business of helping people get better at physical activity, then you’re an exercise educator. This webinar is designed to help you feel more comfortable in the education component of this role. Take your existing exercise knowledge and combine it with a client education playbook – full of evidence based educational strategies – to help nudge your clients towards better health, wellbeing and performance.  

Presented by Ned Jelbart, AES, AEP, BHumMov (ExSci); GradDipEd; GradCertPubHealth

Ned Jelbart is a qualified teacher and an Accredited Exercise Physiologist. He has 18 years experience working across the health and education fields. His experience includes working in the secondary and tertiary education sectors, as well as in a learning co-ordinator role with ACT Health. 

Ned is an award winning educator. He has previously won the Canberra Institute of Technology Board Award for a project he led to develop a simulated learning environment designed to build work readiness of allied health students. He has also won the ACT Health Allied Health Education Excellence Award for his role in designing and delivering educational initiatives to build collaboration between medical, nursing and allied health professionals. 

In 2020 Ned founded Applied 8 Education and Professional Development. Applied 8 brings together Ned’s interest and experience in the fields of education and exercise. This includes about how to deliver high quality education sessions for clients, which is an area where health and exercise professionals can make a big difference to the quality of the services they deliver. 


Tuesday, 29 November 2022
12.00pm - 1.30pm AEDT
Please note, the times listed are in Australian Eastern Daylight Savings Time. 
Your local time will be: 
 ACT:         12.00pm - 1.30pm
 NSW:   12.00pm - 1.30pm
 NT:   10.30am - 12.00pm
 QLD:   11.00am - 12.30pm
 SA:   11.30am - 1.00pm
 TAS:   12.00pm - 1.30pm
 VIC:   12.00pm - 1.30pm
 WA:   9.00am - 10.30am 
Please note: This is a live webinar and needs to be watched at the specified time above. If you are unable to watch the webinar live, it will be produced as a podcast and can be purchased within the following month.

Rates per person

 ESSA Member          $30.00
 Non-Member    $50.00
 ESSA Student Member    $15.00
 Student Non-Member    $25.00
Please see terms & conditions for registration type definitions.

Access to Webinar

You will be provided information on how to access this webinar within your registration confirmation email.
NB: A confirmation of your attendance is required.

Target Audience

Any Accredited Exercise Scientist, Accredited Exercise Physiologist, Accredited Sports Scientist Level 1, Accredited Sports Scientist Level 2 and/or Accredited High Performance Manager



Online: After signing into your ESSA profile, select the blue "Register Now" button 
Manual Form: click here

Registration for this professional development will close at 10.00am AEDT, Tuesday 29 November 2022.

Please note:
* Credit card payment is required with online registration.
* If a tax invoice is required for payment to be made, please use the manual form.
* Upon registering to any ESSA professional development, you automatically agree to our terms & conditions.


  • All accredited persons, regardless of any professional development completed/ attended must refer to their accreditation’s Scope of Practice/Standards, and only treat/practice within the same.  
  • ESSA confirms that at the date of release, this professional development meets the requirements of the ESSA Continuing Professional Development Points Guidelines. The information contained in this professional development is of a general nature only, and while every effort and care has been taken to ensure that all representations are accurate as at the date of its release, ESSA accepts no legal liability for any loss or damage suffered as a result of any information provided in this professional development. 
  • ESSA recommends that its members seek appropriate independent professional advice specific to their particular purposes and circumstances (including the provision of medical advice to patients) before relying on it. 
  • All Professional Development logistics are correct at time of publication. Subject to change at anytime without notice.
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