The Client Education Playbook Podcast

The Client Education Playbook Podcast

The Client Education Playbook Podcast

From cardiac rehab and diabetes management, to increasing mobility and functional independence, evidence shows that health focused education sessions can play a valuable role in helping clients improve their quality of life. In fact, programs that include exercise along with an education component, as opposed to exercise alone, have been shown to be more effective in many settings. 

The ability to effectively educate clients is an important skill for exercise professionals to have, and the practice of incorporating education into programs is becoming more and more common. 

However, evidence shows that education delivered by health professionals can often be sub-optimal. Education delivered in ways that don’t match instructional design principles, or that are strong on research but weak on engagement, can miss the mark from the client’s perspective.

In this podcast you’ll learn practical strategies for designing and delivering education to clients in ways that work. 

Topics covered include how to: 
- Create a well-balanced session plan
- Use specific educational techniques to increase engagement and rapport with clients 
- Deliver education to clients in different settings (including in groups)

If you’re in the business of helping people get better at physical activity, then you’re an exercise educator. This podcast is designed to help you feel more comfortable in the education component of this role. Take your existing exercise knowledge and combine it with a client education playbook – full of evidence based educational strategies – to help nudge your clients towards better health, wellbeing and performance.

This is a recording of an ESSA webinar presented on 29 November 2022. 

Presented by Ned Jelbart, AES, AEP, BHumMov (ExSci); GradDipEd; GradCertPubHealth

Ned Jelbart is a qualified teacher and an Accredited Exercise Physiologist. He has 18 years experience working across the health and education fields. His experience includes working in the secondary and tertiary education sectors, as well as in a learning co-ordinator role with ACT Health. 

Ned is an award winning educator. He has previously won the Canberra Institute of Technology Board Award for a project he led to develop a simulated learning environment designed to build work readiness of allied health students. He has also won the ACT Health Allied Health Education Excellence Award for his role in designing and delivering educational initiatives to build collaboration between medical, nursing and allied health professionals. 

In 2020 Ned founded Applied 8 Education and Professional Development. Applied 8 brings together Ned’s interest and experience in the fields of education and exercise. This includes about how to deliver high quality education sessions for clients, which is an area where health and exercise professionals can make a big difference to the quality of the services they deliver. 

Rates per person

ESSA Member        $30.00 
ESSA Student Member
Student Non-Member
Please see terms & conditions for registration type definitions.

Access to Podcast

You will be provided information on how to access this Podcast within your registration confirmation email.

Target Audience

Any Accredited Exercise Scientist, Accredited Exercise Physiologist, Accredited Sports Scientist Level 1, Accredited Sports Scientist Level 2 and/or Accredited High Performance Manager.


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